Energy Helpline

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By Matt Maynard · 25th November 2020 Our research has revealed the newly-announced three household rule over the five festive

By Matt Maynard · 16th November 2020 Energy UK’s latest switching figures reveal that 591,156 switched supplier in October this

The energy bills of the stunning properties featured in the new season of The Crown are estimated to cost up

By Matt Maynard · 30th October 2020 Ofgem has issued three suppliers with final orders, meaning they are to pay

By Matt Maynard · 29th October 2020 6,600 of Utilita’s prepayment customers were overcharged £22,700 above the prepayment price cap,

By Matt Maynard · 21st October 2020 September became the only month during lockdown to see a rise of smart

By Matt Maynard · 20th October 2020 It’s been announced the Energy Price Cap has been extended until the end

By Matt Maynard · 19th October 2020 Ofgem has announced they will increase protection for customers struggling to pay their

By Matt Maynard · 15th October 2020 Due to unplanned power outages across Britain and unusually low wind speeds, the

By Matt Maynard · 12th October 2020 After recent news of Tonik Energy ceasing to trade, Ofgem has announced they

A quarter of UK billpayers have admitted to not always opening their monthly energy bill, according to our recently conducted

By Matt Maynard · 6th October 2020 Around 130,000 Tonik Energy customers have been caught under Ofgem’s safety net following

By Matt Maynard · 1st October 2020 Ofgem’s price cap falls today, bringing the average price for a typical dual-fuel

By Matt Maynard · 24th September 2020 From our survey, we’ve discovered just under half (45%) of homeowners from the

By Matt Maynard · 9th September 2020 Together Energy has bought Bristol Energy for £14 million, ensuring Bristol’s customers and

By Matt Maynard · 7th September 2020 Daytime heating could see homeworkers’ utility bills rise up to £107* as winter

By Matt Maynard · 3rd September 2020 Ofgem has fined energy company SSE for failing to make inside information about

By Matt Maynard · 1st September 2020 Effortless Energy Ltd (Go Effortless Energy), a gas and electricity supplier with 2,500

British Gas failed to notify some 270,000 prepayment meter customers that their top-up provider had changed from Paypoint to Payzone,

By Matt Maynard · 19th August 2020 Our recently conducted research has shown that the British public has ranked Energy

By Matt Maynard · 13th August 2020 Despite COVID-19’s impact on the energy industry, July saw a huge shift towards

By Matt Maynard · 10th August 2020 Electricity switching shot up 16% between June and July of this year, reaching

Ofgem has announced that the price cap for standard variable tariffs has fallen by £84 and prepayment meter tariffs by

By Matt Maynard · 5th August 2020 The UK Government has confirmed a brand new £1.3 billion investment for up