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Citizens Advice

Finance and Utilities Company News 

Citizens Advice response to extension of ban on bailiff enforced evictions

January 8, 2021 Michael Shaw Citizens Advice

Today 13:48 Responding to the government announcement of an extension of the ban bailiff enforced evictions, Alistair Cromwell, Acting Chief

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Finance and Utilities Company News 

Half a million renters in arrears as evictions set to resume

January 5, 2021 Michael Shaw Citizens Advice

In December, Citizens Advice helped someone every two minutes with an issue to do with their privately rented housing Average

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Finance and Utilities Company News 

Citizens Advice responds to Ofcom broadband affordability report

December 18, 2020 Michael Shaw Citizens Advice

Today 13:48 Alistair Cromwell, Acting Chief Executive Officer of Citizens Advice said: “Since the March lockdown began, internet access has

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Finance and Utilities Company News 

Insecure workers face “triple hit” of pandemic hardship, says Citizens Advice

December 18, 2020 Michael Shaw Citizens Advice

With the number of people on zero-hour contracts at an all time high of 1 million, a leading charity has

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Finance and Utilities Company News 

Network companies must put forward plans to make sure energy system is ready for the future, says Citizens Advice

December 17, 2020 Michael Shaw Citizens Advice

Today 09:27 Citizens Advice, in its role as the official watchdog for energy consumers, has responded to Ofgem’s latest announcement

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Finance and Utilities Company News 

Surge in people seeking help with NRPF continues as risk of deportation for homeless migrants rises

December 17, 2020 Michael Shaw Citizens Advice

Citizens Advice has continued to see a surge in the number of people it is helping who have No Recourse

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Finance and Utilities Company News 

Covid drives over half a million people into the red on energy bills

December 16, 2020 Michael Shaw Citizens Advice

New research from Citizens Advice shows that 2.1million households are behind on their energy bills, 600,000 more than in February. 

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Finance and Utilities Company News 

Citizens Advice - One in seven fall behind on essential household bills

December 14, 2020 Michael Shaw Citizens Advice

Some one in seven (14%) of people have fallen behind on essential bills - including energy, water, mobile phone and

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Finance and Utilities Company News 

Net zero transition needs ‘long-term and coordinated plan to help people understand and engage’, says Citizens Advice

December 14, 2020 Michael Shaw Citizens Advice

Today 08:34 Citizens Advice, in its role as the official consumer watchdog for energy, has responded to details of the

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Finance and Utilities Company News 

Final energy network price controls are ‘progress’, says Citizens Advice

December 8, 2020 Michael Shaw Citizens Advice

Today 07:50 Citizens Advice, in its role as the official watchdog for energy consumers, has responded to Ofgem’s final determinations

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Finance and Utilities Company News 

Electric vehicle charging must be simple and easy to understand, says Citizens Advice

December 2, 2020 Michael Shaw Citizens Advice

Today 12:39  Citizens Advice, in its role as the official energy watchdog for consumers, has responded to the Competition and

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Finance and Utilities Company News 

Citizens Advice responds to CMA’s two year loyalty penalty update

December 1, 2020 Michael Shaw Citizens Advice

“We’re pleased to see that, if current proposals are fully implemented, consumers stand to save more than £700 million a

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Finance and Utilities Company News 

Citizens Advice responds to Ofcom’s user needs review of the postal sector

November 26, 2020 Michael Shaw Citizens Advice

Today 13:31 Alistair Cromwell, Acting Chief Executive of Citizens Advice, said: “Post is a vital public service and the Universal

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Finance and Utilities Company News 

Lockdown wardrobe clear out? Citizens Advice gives top tips to help people sell and buy second-hand safely

November 25, 2020 Michael Shaw Citizens Advice

Citizens Advice has found that a staggering 96% of UK adults have bought something online since the country first went

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Finance and Utilities Company News 

Citizens Advice top tips to ensure safe and savvy shopping this Black Friday

November 25, 2020 Michael Shaw Citizens Advice

Ahead of Black Friday and Cyber Monday, Citizens Advice is reminding consumers of their online shopping rights and how to

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Finance and Utilities Company News 

Citizens Advice response to Royal Mail’s half year financial results

November 19, 2020 Michael Shaw Citizens Advice

Today 08:24 Alistair Cromwell, Acting Chief Executive of Citizens Advice, said: “Today’s financial update from Royal Mail makes clear that

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Finance and Utilities Company News 

Half of British consumers have had a parcel delivery issue since first March lockdown

November 16, 2020 Michael Shaw Citizens Advice

Almost half of British adults (47%) have had issues with parcel delivery since the country first went into lockdown in

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Finance and Utilities Company News 

Citizens Advice responds to Financial Conduct Authority re-prioritisation update

November 13, 2020 Michael Shaw Citizens Advice

Today 16:44 Alistair Cromwell, Acting Chief Executive of Citizens Advice, said: “When the single easy access rate was proposed in

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Finance and Utilities Company News 

Citizens Advice has helped more than a quarter of a million people with Universal Credit since March

November 10, 2020 Michael Shaw Citizens Advice

Today 12:21 Alongside the latest ONS employment and DWP data, Citizens Advice has released new figures showing it has supported

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Finance and Utilities Company News 

Citizens Advice has responded to the latest government announcement on an extension of the furlough scheme

November 5, 2020 Michael Shaw Citizens Advice

Today 14:11 Alistair Cromwell, Acting Chief Executive of Citizens Advice, says: “Today’s announcement is hugely welcome and will help provide

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Finance and Utilities Company News 

Continuing the suspension of the minimum income floor is the right

November 3, 2020 Michael Shaw Citizens Advice

Today 14:06 Citizens Advice has responded to an announcement that the government has extended the suspension of the minimum income

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Finance and Utilities Company News 

CMA water decision could cost consumers £3.7bn and sets dangerous precedent

October 30, 2020 Michael Shaw Citizens Advice

UK consumers could lose out by £3.7bn (£113.50 per household) over the next five years, if the Competition and Markets

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Finance and Utilities Company News 

Citizens Advice: Four steps to challenge an unfair redundancy or problem at work

October 22, 2020 Michael Shaw Citizens Advice

22 October 2020 If you’ve had a problem at work you may have rights under employment law. There are protections

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Finance and Utilities Company News 

Citizens Advice responds to FCA research on financial resilience in the pandemic

October 22, 2020 Michael Shaw Citizens Advice

Today 09:30 Citizens Advice has responded to new research by the financial regulator, the FCA, indicating two million people have

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Finance and Utilities Company News 

Employment tribunal claims backlog set to pass half a million due to Covid, warns Citizens Advice

October 22, 2020 Michael Shaw Citizens Advice

Charity warns of a ‘perfect storm’ in the tribunal system, with rising demand at a time of restricted capacity The

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