KUALA LUMPUR, 3 December 2020 – Santan, the world’s first restaurant brand to offer inflight food on the ground, today celebrated its first anniversary with major milestones amidst challenging times.
Following the official franchise certificate awarded by the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) in September, Santan has established five new franchise outlets in the Klang Valley excluding outlets at Mid Valley and Sunway Pyramid as well as another two outlets slated to open before the end of 2020. Three cloud kitchens have also been established in Cheras, Shah Alam and Sri Kembangan to further cater to the rising demand in the Klang Valley, especially through delivery service.
Since the Conditional Movement Control Order (CMCO) was implemented in November, Santan saw an 80% growth in its delivery service, compared to 40% during the MCO (March – May 2020). Over 385,000 total meals were sold throughout the year, including its popular Ready-to-Eat range.
While the Santan franchise business gives young entrepreneurs a launchpad to start their career in the F&B industry, Santan continues to support the local communities and SMEs around the country, contributing towards the Buy Malaysian Products campaign, with the launch of ‘Santan Food’ in September – a specially curated space at its flagship outlet in Mid Valley Megamall featuring locally-made and sourced products such as snacks, rice, coffee, tea and more.
As part of its ongoing expansion plan, Santan rebranded T&Co to Santan Cafe on 26 October. Located in between Mid Valley and The Gardens bridge, the outlet serves Malaysian and Asean-blend beverages and light snacks.