Moving home during the coronavirus pandemic: housing sector

Key things to consider are:

  • Use virtual viewings of properties where possible
  • Existing residents should, wherever possible, leave the property before viewings take place
  • Follow government advice on social distancing during viewings and use face coverings indoors
  • Practice good hand hygiene and ‘touch free’ viewings
  • Thoroughly clean properties before and after viewings

All businesses should follow the government’s latest workplace guidance for employers and employees: COVID-19 on how to work safely during the coronavirus pandemic and the guidance on how to maintain physical distancing in the workplace

It is important that all businesses work together to ensure we Test, Trace, Protect to minimise the spread of infection. We expect all sectors to consider how they can operate in a way which minimises the need for face to face contact, and where that can’t be avoided, adopt procedures that ensure social distancing and minimise risk.

Additionally, employers and all those responsible for any premises that is open, will have to comply with the following guidance on minimising the risk of exposure to Coronavirus. 

As well as government guidance, we encourage all professionals to speak to their representative bodies and familiarise themselves with the guidance that these bodies have prepared for their specific sectors.

This guidance provides advice for:

  • estate agents
  • developers and new build sales offices
  • letting agents and private landlords
  • social landlords
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Tradespeople, conveyancers, property owners conducting property viewings themselves, new build home warranty assessors, surveyors, EPC assessors and removals companies may also find the information in these sections useful.

You should familiarise yourselves with the guidance on moving home during the coronavirus pandemic and adapt your processes and procedures accordingly.


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