Kuoni steps up flexibility offer to inject confidence into booking next year’s holiday

Having a holiday to look forward to is now a step closer with the launch of a new peace of mind promise from worldwide travel company Kuoni.  

Flex+, a new initiative from Kuoni, allows a holiday to be cancelled or changed up to ten days before travel for any reason at all. 

The constantly changing requirements around quarantine and health testing for Covid-19 mean many people who want to book a trip overseas are being put off; worried about losing their money or the hassle of making changes. 

The restrictions and complexities around travel have prompted Kuoni to launch a market-leading Flex+ promise across a wide range of worldwide holidays for travel any time up until the end of June next year.  It is available on new bookings made from now until 31 December 2020. 

Derek jones, CEO of Kuoni, said: “We’re confident that this is the most flexible offer from any travel company right now.   We want people to be excited about planning their holidays again, with the knowledge that they can change their mind, move the dates or easily get their money back up to ten days before they are due to go.” 

“We’ve listened carefully to what customers are telling us.  There’s strong demand for destinations including the Maldives, Mauritius, Seychelles, Italy and Greece, but there’s a hesitancy to commit to booking.  They need reassurance that if circumstances change they can amend or cancel without penalty.” 

“Holidays are central to people’s happiness and the anticipation of a holiday provides a much needed boost to wellbeing.  Flex+ will give people the confidence to make decisions around their travel plans and give them something positive to look forward to.” 

The offer is on selected holidays throughout the Indian Ocean, Far East and Europe with handpicked airlines which includes  Emirates, Qatar Airways, Etihad Airways, SriLankan Airlines, Air France/KLM and for holidays to Europe British Airways.

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