Introducing the New Avast Business Remote Control | Avast

We’re excited to announce the Public Beta of our newest service in the Avast Business Multi-tenant Management Console – the Remote Control. 

The Avast Business Remote Control was designed to help IT administrators provide instant remote support to their users anytime, anywhere. With this tool, IT admins can quickly and securely connect to a user’s device, access files and applications, and help troubleshoot issues in real time – saving both time and money.

The Public Beta is an opportunity for you to test and evaluate our newest service. Since this is a beta, not everything will be perfect, but your feedback will help us better prepare for the upcoming official launch. 

What should you expect during the beta?

During the beta, you will have access to the Basic Remote Control version with unlimited sessions and duration. After the beta concludes, you will have free access to the Basic Remote Control service. If you need additional sessions, you will have the option to upgrade to the Premium version.  

For the complete list of features and benefits, download the datasheet.

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How do I start testing it?

In order to start testing the new service, you must first register for the new multi-tenant console by heading over to new-business.avast.com.

For partners:

  • Log in to the Avast Business Multi-tenant Management Console
  • Go to your Account > Subscription page and make sure Basic Remote Control service is enabled
  • Go to your customers devices page
  • Enable Remote Control for the devices that you wish to remotely connect to
    • If the Remote Control service is not installed, click on the + toggle next to your device and click on the install button next to BRC.
  • Click on the Connect button

For customers:

  • Log in to the Avast Business Multi-tenant Management Console
  • Go to your Subscriptions page and make sure Basic Remote Control service is activated
  • Go to your devices page
  • Enable Remote Control for the devices that you wish to remotely connect to
    • If the Remote Control service is not installed, click on the + toggle next to your device and click on the install button next to BRC.
  • Click on the Connect button
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Note: The Basic Remote Control is now part of the installer setup as an option when downloading the installer file. 

How to provide feedback

Your feedback is incredibly meaningful to us as we continue to improve our services, so we would love to hear what you think! You can send us your comments via email at beta.feedback@avast.com. Your participation is extremely important to us, and we look forward to hearing your feedback.



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