Direct Energy Supports Customers, Communities and Frontliners through COVID-19

Direct Energy®, one of the largest energy and energy-related services providers in North America, has created new programs to support customers, communities and those working on the front lines of the COVID-19 pandemic.

This year Direct Energy donated $600,000 to the company’s Neighbor-to-Neighbor program, that helps Texans pay their electricity bills. In January, Direct Energy donated $500,000 to the fund, and when the pandemic started, contributed an additional $100,000 to provide even more support to those in need.  

During May, Direct Energy has pledged to donate $10 for new customers who join the Direct Energy family. For Texans that join, the funds will be donated to the Neighbor-to-Neighbor program, and for those in other states, the donations will support Children’s Miracle Network Hospitals.

Direct Energy has a long-standing relationship with Children’s Miracle Network Hospitals (CMN Hospitals) and has donated more than $5 million to network hospitals and employees have volunteered numerous hours at local hospitals. In response to the pandemic, CMN Hospitals developed a COVID-19 Impact Fund to help those affected by the disease. Direct Energy will match any donations made by customers this month to CMN Hospital’s COVID-19 Impact Fund, up to $25,000. Learn more about our partnership with CMN Hospitals and how to donate here.

Beyond these programs, Direct Energy sister-companies, Home Warranty of America and Airtron, have continued to service thousands of customers throughout the pandemic.


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