DPDgroup’s e-shopper barometer 2019 identifies regular e-shoppers as the driving force in European e-commerce – DPDGROUP

* Notes to Editors

The full report is available upon request. A brochure and a results comparison tool are available online at dpdgroup.com. The comparison tool allows readers to better understand the way in which each country fares based on different criteria.

The 2019 edition of the DPDgroup e-shopper barometer report was conducted by GfK from 27 May to 10 July 2019. Blind interviews took place online among 24,258 participants across 21 European countries (Austria, Belgium, Croatia, Czech Republic, Estonia, France, Germany, Hungary, Ireland, Latvia, Italy, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, UK) and Russia.

All participants, aged 18 or over, had placed and received at least one online order for physical goods as of January 2019.


About DPDgroup

DPDgroup is Europe’s second largest parcel delivery network.

DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With its industry-leading Predict service, DPDgroup is setting a new standard for convenience by keeping customers closely in touch with their delivery.

With more than 75,000 delivery experts and a network of more than 42,000 Pickup points, DPDgroup delivers 5.2 million parcels each day through the brands DPD, Chronopost, SEUR and BRT.

DPDgroup is the parcel delivery network of GeoPost, which posted sales of €7.3 billion in 2018. GeoPost is a holding company owned by Le Groupe La Poste.

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